Shipping Policy

Thank you for shopping with LumBrook. Here's everything you need to know about how we ship your orders.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and chosen shipping method. Delivery estimates begin once your order has shipped.

Domestic Shipping (United States)

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day

International Shipping

We currently ship to select international destinations. International delivery times vary by location and may be subject to customs delays. Any customs duties, taxes, or fees are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to become available.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will work with you to resolve the issue.

Contact Us

If you have any questions about your shipment, please reach out to us through our contact page.